Frequently Asked

 

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Where can I upload these videos when when finished? - Video FAQ

The final video is 1920 x 1080 HD, delivered as a download in MP4 format. This is the most widely accepted web format available today. You can upload this final product to YouTube, Facebook, Instagram, Twitter, Vimeo, or any place that allows video upload. If you need your video encoded to another format that is not a problem, we can discuss this during of our first meeting.

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Do I get all my design files for what you create for me? - Graphics FAQ

Yes, most definitely! After you approve the final design, We will deliver the final product in the pre discussed formats, and you will receive the original design files that were used to create your project. You can take these file and use them for future work to be supplied to you by someone else. Of course, We do keep copies of all work, and should your copy get lost, destroyed, become corrupted, whatever, we can provide you with a new copy at a nominal charge.  All work we create can be used in our portfolios, and advertising of our services.

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Do I need special software to edit your design files? - Graphics FAQ

If you need to work on the original design files for any reason, you will need either Adobe Photoshop or Adobe Illustrator. These are the softwares we use to create your project.

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Do you offer Social Media Management? - Graphics FAQ

No we do not. We work with numerous Social Media Management Firms and will be glad to help you find someone we trust.

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Do I need special software for the Video Animation Clips? - Video FAQ

These Video Animation Clips can be combined with any other video, photos, and slide shows using any video editing software.

Here is a short list of the most popular softwares that can be used; Final Cut Pro, Adobe Premiere Pro, Sony VegasPro or Movie Studio, Apple iMovie, Microsoft PowerPoint, Google Slides, and Apple’s Keynote. Other popular softwares include Camtasia, HitFilm, Explaindio, Pinnacle, Filmora, Nero, and VideoStudio.

They can be trimmed, assembled and final edits on Mobile Devices too! Like Apple iMovie, Adobe Clip, YouStar, and DubSuite just to name a few.

They can be shared on any social media platform like Facebook, Instagram, Twitter, YouTube, and Vimeo, as well as uploaded to anywhere that accepts video uploads in MP4 format, which is the most common mobile video format.

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Do you offer private / personal training for WordPress and/or Divi? - Web Dev FAQ

We are currently working on exclusive video tutorials for extended WordPress – Divi – Woocommerce + Ecwid training.

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What E-commerce platforms do you work with? - Web Dev FAQ

We work with Ecwid or Woocommerce exclusively. We do work with Shopify upon request, and will be considered a custom platform build. We do not work with any other shopping carts at this time.

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Do You Offer SEO Services? - Web Dev FAQ

We optimize our websites for top performance + adhere to Google’s Best Practices. For further SEO Optimization and PPC Advertising we can recommend several trustworthy companies that specialize in only SEO.

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What's The Process For Custom Video Creation? - Video FAQ

1. We meet in person or, via phone chat and discuss what the video is about, it’s focus, and what you are looking to achieve with it. (brainstorming session).

 2. I collect any assets you might already have eg; video footage, photos to be incorporated, music, logos, colors, stock footage, actors (if needed), and voiceovers (if needed). If you don’t have any of these things it’s not a problem. I can create what you need, and/or find what is necessary. I work with many other types of artists and professionals that can also be of help to you.

3. I get to work on your video. If I have all assets and resources for the video production, a 30 second to 1 minute video generally takes about 2 – 5 days. You’ll get a rough cut in about 24 hours, we’ll discuss it. I make notes about any changes needed and revise the video for review again. You see the second cut, love it and send it out to the world. 🙂

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Can you manage the website for me after it is complete ? - Web Dev FAQ

Yes, most definitely. Many clients don’t want to have to bother with their site because they are busy running their business. We do offer maintenance and management services. Please ask about these if you are interested.

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Can You Host my New Website? - Web Dev FAQ

We host the vast majority of websites that we produce for clients on our dedicated server. High performance and reliability is something we all expect which is why we have partnered with SiteGround Hosting to provide hosting at the highest level.

Video Resources

Find resources for video editing, editing software, and the Viddyoze platform.

Divi + WordPress Resources

Find resources + knowldge about the Divi Theme and Divi Builder Plugin.

Facebook Resources

Find resources on images, videos, ads, and other related Facebook knowledge.

Instagram Resources

Find resources on images, videos, ads, and other related Instagram knowledge.

Training & Tutorials

Above you can find many resources directly from the companies, products, and softwares that we use to create with on a daily basis. We are always updating this content to bring you the best resource are to help you grow your business. Please explore these resources, and let us know if you need additional assistance. 

Video Animation Licensing.

All animations (“Animations“) created using the Viddyoze platform are subject to the terms of this Licence, save where an Extended Animation Licence has been purchased.

If you have purchased products or services from a third party containing an Animation, then as between us and you, the terms of this Licence will apply to your use of such Animation. Such third party may have included additional terms and you should check your agreement with them.

Privacy Policy – Terms & Conditions

PROTECTING YOUR PRIVACY IS IMPORTANT TO ALL IN 1 MEDIA. HERE IS HOW ALL IN 1 MEDIA COLLECTS, USES, AND SAFEGUARDS THE PERSONAL INFORMATION YOU PROVIDE ON OUR WEBSITE:

Information Use -

Once you register on our site, All In 1 Media will not sell, rent, or lease your personally identifiable information to others without your consent. If you provide us with your email or postal address on our online registration forms, we ask you if we can use it to send you updates on the latest All In 1 Media products, special promotions, and newsletters. At no time will we share your email address with third parties.

Data Security -

To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, including credit card numbers entered on the /shop page, we have physical, electronic, and managerial procedures to safeguard and secure the information you provide us online. To protect your information once your transaction is complete, All In 1 Media stores your information on an off-line server stored securely behind our firewall. There is no external access to this information and its internal access is strictly monitored.

All In 1 Media takes appropriate steps to communicate our privacy policy and guidelines to all employees.

All In 1 Media’s Privacy Policy is subject to change at any time. All In 1 Media will provide notice 30 days prior to implementing any major changes to our privacy policy.

If you have any question specific to privacy, please contact us at privacy@allin1media.com.

Information Collection -

When you browse All In 1 Media’s Website, we do not collect personal information, including your email address. We do log the Internet address of your computer – your IP address – to give us an idea of which parts of our Web site you visit and how long you spend there. This type of information helps us to continually develop our Web site to best meet your needs. We do not link your IP address to anything personally identifiable, and unless you register on our site, we do not know your personal identity.

Payment Information -

All payment & credit card information is stored securely behind our firewall. There is no external access to this information and its internal access is strictly monitored.

Declining Email Offers -

All In 1 Media provides customers with an easy means to decline to receive email offers and newsletters. Although most customers tell us they appreciate receiving our newsletters and notice of special offers, we recognize the importance of providing you with choices. At any time, you may request to discontinue receiving these offers from us by emailing us at privacy@allin1media.com. All email offers and newsletters that you receive from All In 1 Media will tell you how to decline further emails.

Still Have Questions? Get In Touch!

Please use the form below to request additional assistance for any product or service that you have with us.

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